How it Works
There are two ways to use ServiMercado: the Project Poster and ServiExpress.
Both options give you access to ratings and reviews for every service provider.
When you want service providers to submit competing bids for your job.
When you need to talk to service providers right away.
The Project Poster is a free service that allows you to describe a project, post it online, and receive competitive bids from service providers.
After comparing the bids, ratings and reviews, you choose the service provider who is the best fit for your job, and ServiMercado connects you.
Creating a project
Creating a project is quick and simple. Enter a title for the project, provide a text description, indicate what kind of service is needed, where the work will be performed, and when you need the work to begin. You can also upload photos to better illustrate what needs to be done. After all, a picture is worth a thousand words!
Once you post your project, ServiMercado sends alerts to service providers in your area with expertise in the field, inviting them to view your project page and submit bids.
Managing your project page
If you haven’t entered enough information for a service provider to provide an accurate quote, service providers will ask questions on your project page. Questions and answers are visible to all service providers, so your responses help everyone better understand the scope of the project.
Once service providers have enough information to bid on the project, you will start seeing bids come in.
Bid amount is only one factor to take into consideration before choosing a service provider. On the project page, you can read reviews about the experiences past customers like you had with the service provider, and see how they rated the service provider’s job performance. On the project page, you’ll find all the information you need to make an informed choice.
Selecting a bid
Once you’ve found the service provider who is the best fit for your project, simply click the accept bid button and ServiMercado notifies them that their bid has been accepted.
You can customize the notification with directions, instructions or a greeting. This notification contains your select contact information, so the service provider can contact you to confirm and receive directions. ServiMercado also provides you with their contact information, so you can make first contact if you like.
Getting the job done
Once you’ve awarded the project, the service provider arrives at the appointed time, unless you agree on other arrangements, and performs the work. Once the job has been completed to your satisfaction, the service provider receives payment directly from you. Remember, you only pay the agreed-upon price. Our service providers are bound by our terms of service to only charge the bid amount, based upon the scope of work detailed on the project page, unless they perform additional services outside of the original scope of work.
Rate and Review
Once the work has been completed and payment has been made, we encourage you to return to ServiMercado to rate and review the service provider’s performance. By doing so, you not only help ServiMercado provide better information in the future, but you also ensure that the service provider provides the best possible service. After all, their reputation is on the line, and service providers with good reputations get future work. A positive rating and review from a satisfied customer helps good service providers get more jobs… and that’s the reason why ServiMercado exists!
Quality
Value
Satisfaction
Reliability
Overall
A job well done!
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